Alpenresort Schwarz
Booking Information and T&Cs

What you need to know about reservations (Terms & Conditions)  


General information

Rates are exclusive of local tax (presently € 2 per person and day) and exclusive travel cancellation cover (€ 3 per person and day) – children aged up to 15 are not subject to local tax or travel cancellation cover.

Arrival and departure

Please arrange your arrival and departure for the weekend. The rooms are available for occupation from 3.00 pm, Royal Suites from 4.00 pm. We ask you to vacate your room by 11.00 am. An extra 50% of the room cost will be charged if you wish to use the room before 12.00 pm (arrival date) or until 5.00 pm (departure day).

Deposit

For firm bookings
1 night € 150,- per person
2 nights € 300,- per person
3 nights € 450,- per person
 – by credit card or transfer in advance 

Dogs

Only by prior arrangement, € 35 per dog per day (without food). We ask you to respect our request that dogs are not permitted to enter the dining rooms, the hotel lounge and the garden. Unfortunately no dogs are permitted in our luxury suites. Owners are liable for damage caused by their dogs.

Short stay weekend

Short stays up to 4 nights including “Weekend” stays are at the “Weekend” rate. For short stays between Sunday and Wednesday, the standard day price applies. We are only able to accept short stay weekend bookings of 2 nights or less one month in advance. We apologise for any inconvenience. Please note our fixed weekend rates from Thursday to Sunday. We are unable to promise specific rooms for short stays.

Non-smokers

As a spa hotel, we ask for your understanding for the fact that our rooms and the entire restaurant are non-smoking areas. Smokers may use our exclusive smoking lounge.

Local tax

Rates are exclusive of local tax (presently € 2 per person and day). Children aged up to 15 are not subject to local tax.

Packages

All packages can be booked throughout the year, except for Christmas, New Year's Eve, Carnival and Easter.

Travel cancellation cover

€ 3 per person/day. Covers all cancellation fees in the event of accident, sickness or death of the insured, their children, siblings, parents or grandparents prior to or during their stay.

Cancellations

Cancellations must be in writing. Up to 1 month prior to commencement of the holiday, there are no charges. From 1 month prior to commencement of the holiday, for a booking of up to 3 nights, we will charge for the booked stay. From 4 nights we will charge for 3 days of your holiday. In the event of early departure, we will charge a maximum of 3 nights of the unused booking.

Taxi fares:

  • Airport or train station Innsbruck: € 60,-
  • Munich airport: € 260,-
  • Seefeld station: € 35,-
  • Ötztal valley station: € 35,-
  • Landeck station: € 80,-
  • Telfs station: € 19,-
  • Garmisch: € 80,-
  • Mittenwald: € 65,-

Bed & breakfast

Reduction by € 48 per person per night

Special rates

A limited number of packages at special rates is available. Supplements for higher categories as in the price list. Special-rate packages cannot be changed once booked

Paying with foreign currency

When paying with foreign currency, we use the valid exchange rate on that day.

Types of payment accepted

Cash, travellers cheques or cheque guarantee cards, Mastercard, Visa

Dress code

To finish off each day in style and accentuate the special atmosphere of an evening at Alpenresort Schwarz, we would be delighted if you would dress smartly for dinner. We kindly request that the gentlemen wear long trousers with a shirt or polo shirt – by all means with a jacket. An elegant outfit for the ladies will emphasise the stylish atmosphere in the restaurant.

Place of jurisdiction

Place of jurisdiction: Silz District Court. Applicable law: Austrian law.

Bank details

Austria

Raika Telfs-Mieming
IBAN: AT02 3633 6000 0252 0252
BIC: RZTIAT22336

Switzerland: in €

Acrevis Bank AG
Marktplatz 1
9004 St. Gallen
IBAN: CH52 0690 0016 0393 03403
BIC: ACRGCH22 // Clearing-Nr.: 6900

Germany

Raika Mittenwald
IBAN: DE05 7016 9459 0000 0542 24
BIC: GENODEF1MTW

France

Crédit Mutuel
67810 Holtzheim
IBAN: FR76 1027 8012 2600 0620 4844 016
BIC: CMCIFRA2A